Currently, Managing Partner for the $7bn IBM Services business in North America with responsibility across all industry sectors and over 15,000 staff. Ismail will join the Capita as a Chief Growth Officer which he will start from 1st December 2018.
Previously, Ismail was the CEO for the FIS business unit responsible for large accounts driving a $1.2Bn business providing products and consulting services into the Financial Services sector. This included Capco where he was a member of the global leadership team which grew the Advisory and Services business from 50 to over 3000 consultants worldwide and established it as a tier 1 consulting provider for FS sector institutions.
As an Accenture Partner he was responsible for the outsourcing business in Austria, Switzerland and Germany. He was also the delivery lead for Accenture’s largest global client in Financial Services and a member of the Accenture UK leadership team where he led strategic workforce transformation initiatives.
Prior to joining Accenture, he was Vice President and UK Board member for CSC, leading the Financial Services business in the UK and Ireland. His roles at CSC included responsibility for the creation of the Business Process Outsourcing operation and leadership of Vybe, the CSC UK division focused on e-business and innovation.
Ismail has first class BSc in Electronic Computer Systems, MBA with a Directors commendatio and a Doctor of Business Administration, International Business.